India is a country known for its skilled human resources. The availability of cost effective labor, that is well educated and well-developed communication infrastructure and the efficiency in the software sector make India a favorite destination for the BPO industry.
One of the fastest growing segments, Business Process Outsourcing or BPO has attracted youngsters in India to join the industry. With good knowledge and sharp minds, they work with a flexibility to serve their clients and this encourages a great demand for Indian employees and this sector has miraculously been a sensation that has changed the concept of employment in India and this sector has also contributed significantly in the Economical Progress of our country. “The GDP of our nation is on a high (2nd to be more precise, after China), mainly because of the ITES sector and thousands of young guns who work late nights for foreign customers.”
There is a lot more to learn than appreciating the technology and the strategies of globalizing the whole world and the way labor is utilized effectively and even if Indians are underpaid but BPO s have enabled youngsters to support their lives with a decently paid job and enhancing on their skills of management and face the challenges at an international level at a very young age. A majority of the employees are very happy with the life they enjoy there as they see their growing curves and by the time they reach a decent age, they have much more work experience than others that makes them a better contender. However I personally do not believe in these sectors as youngsters are being exploited and they limit themselves by focusing in these well paid jobs but they fail to visualize that there remains very little scopes to grow and the world outside is much larger than what they think it to be. BPO s should have an age limit i.e after 22 years or so and the younger ones should be allowed to work on part time basis to strike the balance. Unfortunately BPOs have become a final destination for many frustrated and non- focused people who do not know where to reach and thus land up here with no sense of job satisfaction neither with a respect for their job, but just keep working with their mouth shut while the western countries throw money on their face n extract as much as possible, thus they landing up with no life other than working under strenuous conditions endlessly and all they have is mega bucks.
Another aspect is the graveyard shifts that ruin the biological clock of the individuals that to at a very young age that might not be evident then, but later pays off and whatever big money was made, all goes in medical expenses unfortunately. With the global recession, the BPO sector is again majorly affected with many losing their jobs and when it comes to this sector, the job security never prevails as the company is the ultimate decision maker and more than respecting their employees, all they understand is shifting to places where they can make more profits, thus where do you expect to have a sense of belonging in such a firm?
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